Returns & Exchanges

At Cliff & Pebble, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for most items in their original, unused condition.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original manufacturer packaging, ensuring all manuals, accessories, and protective inserts are included.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your shipping carton, covering any old labels.

4

Receive Your Refund

Once our warehouse inspects the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing